COVID Compliance

Luke Young • August 25, 2021

Ensuring your next holiday venue is COVID safe is tricky at best, and so we’d love to share with you a list of all the avenues we’re pursuing to be 100% COVID compliant amidst the ever-changing government guidelines so that you can have a holiday that is still as fun and relaxing as ever—with complete peace of mind!


1.     Our 10/10 cleanliness rating has always been a point of pride and constant improvement at The Observatory. And now, it’s essential! We’ve upped our game and you can be assured that your room will be cleaned to the highest possible standard.

2.     We keep up to date on the most recent changes to government guidelines, so you don’t have to. We will keep you informed all the way if things change leading up to, during or after your stay that might concern you. 

3.     We’ve instilled a COVID-19 cancellation policy which entitles you to free-of-charge cancellations if a suburb you have visited becomes deemed as a hotspot prior to your booked stay with us! All for your peace of mind.

4. We will contact you on the day of your arrival to ensure we have all information required for your stay allowing us to facilitate contactless check-In procedures. We will still be onsite to assist you with any needs you might have throughout your stay though.

5.     Our apartments are self-contained. Meaning that should you wish to avoid the busy food venues and outlets, then your very own kitchen and dining area is fully equipped for what you need!

6.     Social distancing is facilitated in our reception area as well as any other common areas you might like to use in the coming seasons, such as our pool facility.


Bookmark and refer to this blog as you contemplate and plan your very next holiday on the Coffs Coast amidst these changing COVID conditions, and if you need any assistance, please do not hesitate to call us on 6650 0462.


*Information provided above is general in nature and written prior to Stay-At-Home Orders being introduced. Please ensure you are following all government advice specific for your situation.

By The Observatory September 11, 2025
Premium Jetty Location Our enviable position near the Coffs Harbour Jetty puts you at the heart of convenience. After a long day of meetings or site visits, you can step outside and enjoy a refreshing walk along the Jetty foreshore. For dining , you’ll be surrounded by some of the city’s best cafés, restaurants, and bars — perfect for a quick morning coffee, relaxed dinner, or hosting a client meeting in a more casual setting. Spacious Corporate Apartments Designed for Work and Comfort Unlike traditional hotels, our corporate apartments in Coffs Harbour are designed to help you both work efficiently and relax comfortably. Each apartment features: Work desks to keep you productive on the go Separate dining spaces that double as a meeting or project space Large windows and private balconies, filling your apartment with natural light and fresh ocean breezes Full kitchens, giving you the flexibility to cook your own meals if you prefer Our apartments are also generously sized, making them a perfect option if family want to visit you while you’re away working. This added space ensures your stay feels less like a hotel and more like a welcoming home. Corporate Rates and Flexible Benefits We understand the needs of business travellers and companies, which is why we offer tailored corporate benefits: Flat corporate rates for approved guests, making travel budgeting simple and predictable No minimum stays — whether you’re in town for one night or several weeks, we’ve got you covered No block-out dates, so you’ll always have access to your corporate rate when you need to travel Your Home for Business Travel in Coffs Harbour At The Observatory Apartments, we combine the comfort of spacious, fully equipped apartments with the practicality of flexible corporate rates. Whether you’re here for a short-term project, a client visit, or an extended business trip, our accommodation provides the perfect balance of work, relaxation, and convenience. Discover why so many professionals choose us for corporate accommodation in Coffs Harbour — where business travel feels more like home. Reach out to our team HERE to book your corporate stays with us.
By The Observatory August 26, 2025
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